Frequently Asked Questions

Contact us via the form on our contact page or by phone. For custom work, describe what you have in mind; for restoration or repair, send photos and a short description. We will respond with a rough estimate or arrange a visit.

Yes. We can arrange collection and delivery within London and the wider United Kingdom. Costs depend on size, distance and access. We will include this in your quote.

It varies with the piece and the work required. Simple repairs may take a few days; full restoration can take several weeks. We give you an estimated timeframe when we quote.

We are based in London (N18) and serve Greater London and the surrounding regions. For assembly, repair or delivery further afield in the United Kingdom, please ask and we will confirm availability and cost.

For custom furniture we can use timber or materials you supply, subject to suitability. For restoration we usually source materials ourselves to ensure a good match. We can discuss options on a case-by-case basis.

We stand by our work. Details of any warranty or guarantee are set out in our terms and in your quote. If something is not right, contact us and we will put it right where possible.